Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...

SAN CARLOS, Calif., Dec. 17, 2025 (GLOBE NEWSWIRE) -- Retell AI, the fastest-growing AI voice agent platform, announced today the first automated QA solution for Voice AI. Retell Assure automatically ...

ZDNET's key takeaways iOS 26 adds built-in call screening for unknown numbers.Let an automated voice ask for the caller's reason.Transcripts can help you decide whether to answer or ignore. I get a ...