Patches and updates won’t cut it in an increasingly competitive payments industry. Time to install modern computing power. While some financial institutions try to hang on to their legacy systems, the ...

I still remember the day my dad brought home a small card with holes in it. He said to me, a sixth grader at the time, “This is a punch card, and it holds a program that can do a month’s work of 15 ...

In what analysts estimate is a project worth more than $100 million, Citibank is switching out decades-old back-office corporate banking systems in all of its overseas corporate offices to install a ...

In an increasingly competitive banking industry, the focus is often on improving front office solutions: desktop and mobile banking applications. However, a critical, yet frequently overlooked aspect ...

Agents are working harder than ever but legacy systems work against them. The industry has moved toward digital transformation for years, yet many agencies still piece together daily operations with ...

Technology is an inescapable part of all our lives, not least in financial advisers' professional activities. Most have become accustomed to using a platform of some kind to reconcile their clients' ...

An AI agent is a piece of software designed to automate work that would have normally been done by a subject-expert human. Nowhere are these AI agents more applicable than in the back office, a domain ...

Hibbett Inc, a retailer based out of Birmingham, Alabama, with over 1100 Hibbett Sports, City Gear and Sports Addition stores in 36 states, had faced some major challenges with its multiple legacy ...

Whether you are franchising a restaurant, gym, or other service business, it’s essential to keep your back-office records organized and maintain effective accounting processes — physically and ...

At 18, Moritz Brandt developed an AI-driven back-office solution for chefs and caterers, a breakthrough now garnering attention within the food service industry. His platform, created under his ...

3M Public Safety released its Back Office Portal (PORTAL), an intuitive, web-enabled application that allows users to remotely access their entire pool of captured license plate data wherever internet ...