SAN DIEGO--(BUSINESS WIRE)--First Associates Loan Servicing unveiled a new client service offering today – Call Center Support. First Associates has been recognized many times for excellence in its ...

IRVINE, Calif.--(BUSINESS WIRE)--For more than two decades, CallTek, an international white-label support company for technology operators and service providers, has transformed Call Center support ...

IRVINE, Calif., January 02, 2025--(BUSINESS WIRE)--For more than two decades, CallTek, an international white-label support company for technology operators and service providers, has transformed Call ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

The new call center will initially handle 30 percent of the call volume for the Thrift Savings Plan, and eventually will handle half of all phone traffic for the plan. SI International Inc. won a five ...

RESEARCH TRIANGLE PARK – Lenovo is looking to improve its customer call center support services by signing a $240 million contract with IBM for solutions that incorporate IBM’s Watson artificial ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

Every mobile provider needs contact center support – either provided internally, or from a third-party provider. As Latin America’s appetite for mobile services increases, so does the pressure on ...