Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

Oh, the lengths some people will go to get better customer service — such as recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from ...

There could be a number of reasons why you would want to record a phone call. While you could use another device to record, you will have to have your phone call loudly on speaker mode, and the audio ...

Truecaller is a leading caller identification service used by millions worldwide. Part of the reason it’s so popular is its generous feature set that gets frequently updated with new features, such as ...

In September, the Neon app briefly became a sensation on app download charts by promising to pay users for recording and sharing their phone calls. Then it abruptly went offline amid controversy over ...

Truecaller is discontinuing its call-recording function on iOS — just over two years after the feature was launched — as the Swedish company opts to focus on its core offering: fighting spam calls. On ...

Google Pixel phones have various call recording features, but they were limited on a regional basis until November, when Google expanded basic call recording worldwide. Now, Pixel users can record ...

How to Record a Phone Call on Android in 5 Ways Your email has been sent Recording phone calls on Android can be done using built-in features or third-party apps ...

Call recording and transcription has become available to try out in the iOS 18.1 developer beta. Here's what it's like, and how to use it. Part of the wave of iOS 18 updates, call recording and ...