If you’re experiencing difficulties with recording calls on your iPhone, rest assured that you’re not the only one facing this challenge. Many users encounter issues with this feature, which can arise ...

A controversial app that claims to pay people for recordings of their phone calls, which are then used to train AI models, could soon return after being disabled due to a significant security flaw.

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...