LiveVox, a provider of cloud contact center solutions, today announced the availability of a cloud predictive dialer with virtually unlimited line capacity for telesales call centers. The patented ...

(MENAFN- GlobeNewsWire - Nasdaq) The predictive dialer software market is expanding as contact centers adopt automated dialing to improve real-time customer engagement, eliminate manual calling, and ...

Predictive dialer software is a call automation tool used in contact centers to improve outbound call efficiency by predicting agent availability and automatically dialing multiple numbers at once. It ...

The technology used to reach out to customers is undergoing a digital channel transformation, similar to the ongoing evolution from voice-only to digital-first inbound contact center interactions.

San Francisco, California--(Newsfile Corp. - May 26, 2025) - MightyCall, a leading provider of call center software solutions, today announced the newest upgrade to its predictive dialer: manual ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

Predictive dialing can be an asset for a call center and call center agents. We cover the definitions and key components. A predictive dialer empowers call centers to ensure their agents are effective ...