2025 will mark a significant change in the HVAC industry, specifically when it comes to refrigerants. With the stakes high, are businesses ready to have some difficult conversations with customers? Do ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

150+ healthcare industry professionals weigh in with observations and insights about the intersection of technology, collaboration, and patient-centricity “How health system professionals operate ...

This workshop will address civil society communication challenges and opportunities during the COVID-19 era and the intersectionality of contemporary issues related to disparities and discrimination.

One-third of parents say they feel uninformed about their child’s progress in school, and less than 40 percent receive regular communication around supporting their child’s academic success, according ...

There are some top trends we’re seeing with our internal communication clients that are fairly universal today: • Recalibrating or downsizing the internal communication department, often to do more ...

You’re not alone if you feel like your company is playing a constant game of catch-up as new technologies emerge and expectations around work change. The business world is operating at a high speed of ...

Implementing a unified communication solution focused on family engagement provides school districts with multiple benefits. An intuitive, easy-to-use program can standardize communication between ...

Discover how satellite communication systems are set to transform global connectivity in 5G and 6G networks. A new study ...

In Fall 2009, the idea for a new smart grid communications standard, IEEE P1901.2, began taking shape. The concept for IEEE P1901.2 came as the result of collaborative efforts between numerous Tier 1 ...