The world of customer service has changed. What used to be in-person and onsite transactions has evolved into interactions via chat or phone. These are more convenient for the customer as they get ...

Working from home is much more commonplace nowadays than it was ten years ago. When I first started researching work at ...

If you’ve been searching for a legit work-from-home job, you already know the struggle is real. Finding something flexib ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...