SAN FRANCISCO -- Anyone who's had to deal with the Employment Development Department over the past year knows how difficult it is to get someone on the phone to help with their unemployment claims.

What You Need to Know: California's Employment Development Department is making it easier for customers receiving unemployment benefits to report required wages and income information while receiving ...

A confusingly worded prompt on the EDD's biweekly certification questionnaire is leaving some unemployed Californians with their benefits stuck as "pending" for weeks. Every two weeks, those on ...