Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Some costs are easily visible to leaders on the balance ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

Conflict is a natural part of relationships. When you bring two different people with two different perspectives and communication styles, and everything in between, there is bound to be disagreements ...

In the workplace, problems and conflicts will arise. Some problems may be minor and pass by without much issue. However, when problems fester or escalate, it can lead to a full-scale workplace ...

As an American diplomat in India, Guatemala and Ecuador, as well as a Foreign Service Officer negotiating with unions and management within the U.S. State Department, I spent a lifetime learning the ...

Amid rapid technological advancements, return-to-office policies, and political and economic uncertainty, soft-skills like conflict mitigation are rising through the ranks as desirable skills for ...

Guest columnist Léna Crain, Ph.D., has served as associate vice president and dean of students at Baldwin Wallace University since 2023. She is a sought-after speaker on the topic of conflict skill ...