When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

When managing a team, good communication skills are vital. In fact, good communication is central to most of the important functions a manager performs—monitoring progress, receiving early warning of ...

Elizabeth Linos is a colleague of mine at the Kennedy School who has a great record of scholarly publications in leading academic journals in public administration and also an off-the-charts interest ...

Get the latest federal technology news delivered to your inbox. For decades now, the trend in business is toward informality. We refer to bosses by their first names, casual Friday is also observed ...

The main categories of business communication are critical for performing basic operations and for effectively running and managing a business. Without effective communication processes and tools, ...

You would be hard-pressed to find anyone who wouldn't benefit from studying at least some principles of organizational communication. Simply put, this field examines communications in an office or ...

Whether you’re communicating professionally or personally, understanding the difference between formal and informal letters is essential for effective writing. Letters are often a crucial part of ...

In any organization, formal communication channels are established to streamline the flow of information, but alongside these formal channels, an informal network known as “grapevine communication” ...