Consumers whose complaints are handled well by a company become loyal customers and spread positive word-of-mouth. Yet too many companies fail at complaint handling and then fail again in responding ...

That said, the most effective approach to dealing with customer complaints starts with understanding that a complaint isn't personal nor an attack on your business. That’s according to Palesa Mabasa, ...

OTTAWA, ON, July 31, 2025 /CNW/ - Today, the Financial Consumer Agency of Canada (FCAC) published the findings of a report on the complaint-handling procedures of small and medium-sized banks in its ...

The Government today reiterated that all regulatory bodies of healthcare professions have the responsibility to handle complaints against professionals through a fair, impartial, transparent and ...

Consumers whose complaints are handled well by a company become loyal customers and spread positive word-of-mouth. Yet too many companies fail at complaint handling and then fail again in responding ...

The Central Bank of Egypt (CBE) has released comprehensive guidelines for banks, detailing the required procedures for addressing customer complaints effectively. In its recent circular to all banks, ...

"In our twelve years of operation, Joseph Stone Capital has learned that the best way to minimize complaints is through transparency, education, and proactive communication," "We believe that when ...