Over the past few years, we've seen an increase in the availability and usage of smart home and voice assistant devices. Perhaps you even bring your own smart speaker when you travel to play music, ...

When you staying at a hotel, you have to hand over your credit card to the front desk. So if you get a room call asking for additional credit card details, you might not think much of it. But chances ...

He's told us how to book a hotel room like a boss and he's given a behind-the-scenes explanation for a common room problem but now our former front desk manager is back with the most important advice ...

Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour later I would be joining him and another front agent, Brittany, behind ...

Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not. “It’s a ...

The author basically says the best thing you can do when you check into a hotel is to give $20 to $50 to the front desk. This can get you anything from a "free" minibar to upgraded rooms, to all sorts ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

Nothing makes my heart ricochet around my ribcage faster than hearing the phone ring in a hotel room. My first thought is always "WHO IS THAT?" and I stare at the ringing phone with a frozen, panicked ...

Two bloggers walk into a hotel ... No, that’s not the opening line to a joke. We’re talking about two travelers who picked the same hotel chain — Andaz, a boutique Hyatt property. One stayed at a Los ...