SolarWinds Service Desk now includes an AI-powered virtual agent to help users troubleshoot issues so IT agents can focus on critical and complex tasks AUSTIN, Texas--(BUSINESS WIRE)-- SolarWinds ...

With the FootPrints family of integrated IT management solutions, Numara delivers true end to end support capability for change, configuration and desktop management processes. And unlike other ...

The new Unisys ITSM solutions comprise Remedy as a Service, an ITSM toolset delivered through a software-as-a-service (SaaS) model; a customer-focused user portal capability; and the capability to ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced its gold sponsorship of Service Management World, July ...

TORONTO, Canada, Sept. 26, 2024 /PRNewswire/ -- SysAid a global leader in Enterprise and IT Service Management solutions today announced it has been named a Sample Vendor in both the Gartner® Hype ...

AUSTIN, Texas & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Planview ® and Cherwell Software, LLC, (“Cherwell”) are partnering to help organizations better deliver on their strategic and operational ...

Serval has successfully secured $47 million in funding to advance the development of AI agents specifically designed for IT service management. This significant investment highlights the growing trend ...

In today's fast-changing digital world, managing IT assets is no longer just about keeping track of devices. It's about gaining visibility, reducing waste, supporting remote teams, and making informed ...

ORLANDO, Fla., Oct. 27, 2020 /PRNewswire/ -- TOPdesk, a leading global provider of enterprise service management solutions to organization worldwide, is honored to announce that its service management ...