Several independently-owned restaurants in Philadelphia have been hit with a wave of fake one-star reviews on Google, with at least one restaurant having a reviewer be asked to be paid through ...

A dissatisfied customer can be turned into a loyal regular - if businesses handle them properly. Read more at ...

The internet gives us consumers powerful tools to communicate our experiences at restaurants, hotels, retail, etc. Today, I am asking all my readers to make sure you use this tool thoughtfully, not ...

CHICAGO (WGN) — Restaurants rely on accurate online reviews for new and sometimes repeat customers, but some Chicago restaurants are dealing with fake one-star reviews. Alpana in Chicago’s Gold Coast, ...

VICE's Taji Ameen is on a mission to fit in to the extravagant Los Angeles lifestyle. After noticing the many nail salons and ...

One restaurant owner is trying to control his restaurant's presence on Yelp. David Cerretini stands by his food and his one-star Yelp reviews. Botto Bistro — -- Davide Cerretini's business ...