In this era of outsourcing, many organizations have realized significant cost reductions from disaster recovery (DR) infrastructure outsourcing. Often, this goal has been achieved at the expense of ...

Download our service level agreement template for IS departments and business units Your email has been sent If you're running an IS department, it's likely that several other groups—human resources, ...

You likely know that a Service Level Agreement (SLA) is a thing of immense importance when picking out a web hosting provider, but if you’re not completely sure what a web hosting SLA is, this guide ...