Forbes contributors publish independent expert analyses and insights. Literary tracker of timepieces and luxury goods. Behind every great digital platform are people – especially platforms dedicated ...

This story is from an installment of In the Loupe, our weekly insider newsletter about the best of the watch world. Sign up here. Anyone who’s ever had to repair a luxury timepiece knows the drill: ...

Oliver Pollock said his company sends each customer about 11 update emails — and he intends to double that number this fall. By Felicia Craddock For some watch fans, buying and wearing a luxury ...

Investing in a luxury watch—new or secondhand—can be one of the most rewarding, but also challenging, purchases you can make. Amid any pressing watch repair qualms, waiting lists, discussion forums ...

Empathy, after all, is part of his job description (albeit not for watchmaking): Petronzi is a full-time psychologist specializing in adults with relational issues, depression and anxiety. (And yes, ...

Arguably, the biggest downside of collecting mechanical watches is getting them serviced. Unless you “know a guy” who’s local, you typically have to jump through a lot of hoops when your watch is due ...

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How does one break into the confusing, esoteric world of watch nerdery? Our new column, “How to Be a Watch Guy,” aims to answer all your new watch guy questions, and help you navigate the always ...

Customers are used to waiting, waiting, waiting until their timepieces are returned. Is that patience about to end? Credit...Klas Fahlen Supported by By Victoria Gomelsky For all their expertise in ...

Takes a licking — keeps on ticking. For 42 years, David’s Shoe & Watch Repair shop was a staple at the corner of Hudson and Barrow in NYC’s West Village — repairing timepieces and mending soles for ...