At Tuesday’s standing-room-only meeting of Westmont Borough Council, residents who use public transportation urged council members to prevent reductions to bus service next year by paying the full $13 ...

JOHNSTOWN, Pa. – At Tuesday’s standing-room-only meeting of Westmont Borough Council, residents who use public transportation urged council members to prevent reductions to bus service next year by ...

WORCESTER - Administrators and politicians from rural areas are speaking out about the state's education funding, which they feel is short-funding smaller communities and school districts. The state ...

In this Call of Duty: Black Ops 7 Weapon Level Up Guide, we will see how we can level up weapons quickly in Black Ops 7. Weapon Level Up Guide – Call of Duty: Black Ops 7 There are different methods ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

To be a leader in the booming data center sector, firms need more than the requisite real estate, which CBRE has acknowledged with a ten-figure acquisition. The Dallas-based real estate brokerage firm ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

RENO, Nev. (KOLO) - Catholic Charities of Northern Nevada is issuing an urgent call for donations of baby formula. The charity issued the call on Wednesday, saying uncertainty is growing surrounding ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...

CHESAPEAKE, Va. — Chesapeake Regional Medical Center is now a Provisional Level 3 Trauma Center, marking a major step in boosting local care. This new status could mean the difference between life and ...