NYC Launches New 911 Call Center
0:50
NBC New YorkSamantha Gross
NYC Launches New 911 Call Center
The new technology at the Brooklyn center will put more information into the hands of the 911 call takers, allowing officials to feed them information about an emergency and automatically showing them a map of the location of each caller. It also will prevent the system from getting overloaded in the event of a catastrophe, city officials said.
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What happens when someone calls 911? Here's how the Allegheny County Emergency Services 911 Call Center handles the 1.5 million calls it receives every year. If you want to help keep Allegheny County safe, join the Division of 911 Communications by applying at https://apps.alleghenycounty.us/hrjobportal/details?id=0003. | Allegheny County Government
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